Thank you for choosing StarzSpeak for your shopping needs. We are dedicated to ensuring the timely and efficient delivery of your orders. Please take a moment to familiarize yourself with our shipping policy.
1. Processing Time:
Orders are typically processed within 2-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may experience slight extensions.
2. Shipping Duration:
Our standard shipping duration is within 15 business days from the date of order confirmation. Please be aware that delivery times may vary based on your location, public holidays, and unforeseen circumstances. While we strive to provide accurate estimates, some delays may occur.
3. Shipping Methods:
To ensure the safe and timely delivery of your order, we utilize reputable shipping carriers. The shipping method will be determined based on your location, with consideration given to the best available options.
4. Order Tracking:
Upon shipment of your order, a confirmation email containing tracking information will be sent to you. You can track your order's progress using the provided tracking number on our website or through the carrier's website.
5. Undeliverable Packages:
In the event that a package is undeliverable due to an incorrect address provided by the customer, refusal of the package, or other reasons, the customer will be responsible for any return shipping costs.
6. Lost or Stolen Packages:
StarzSpeak is not liable for lost or stolen packages. If you suspect that your package is lost or stolen, please contact the shipping carrier directly to file a claim.
7. Changes to Shipping Policy:
We reserve the right to update and modify our shipping policy at any time. Any changes will be effective immediately upon posting on our website. If you have any questions or concerns about our shipping policy, please feel free to contact us at info@StarzSpeak.com
Thank you for choosing StarzSpeak! We appreciate your business.