Return and Refund Policy

Last Updated: January 10, 2023

Thank you for selecting StarzSpeak. Our dedication is to provide our customers with top-notch products and exceptional service. Please carefully review our return and refund policy.

1. Returns for Damaged Items:

In the event you receive a damaged or defective item, kindly report the issue on the same day you receive the product. To initiate the return process for a damaged item, promptly contact us at info@StarzSpeak.com

2. Refunds:

Upon receiving and inspecting the damaged item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original payment method within 3 days.

3. Exchanges:

We only replace items if they are found to be defective or damaged. Should you need to exchange it for the same item, please contact us immediately.

4. Shipping:

For the return of damaged products, we will provide you with return shipping instructions. You will be responsible for covering your own shipping costs for returning the item, as shipping costs are non-refundable.

5. Late or Missing Refunds:

If you haven’t received a refund yet, start by checking your bank account. Next, contact your credit card company, as it may take some time before your refund is officially posted. If you’ve completed these steps and still haven't received your refund, please contact us immediately.

6. Damaged or Defective Items Reporting:

We require you to report any damaged or defective items on the same day of receiving your order. Reports made after this period may not be eligible for a refund or replacement.

7. Contact Information:

By making a purchase with StarzSpeak, you acknowledge that you have read, understood, and agreed to our return and refund policy. Our return and refund policy are designed to ensure a seamless and satisfactory experience for our valued customers. Thank you for choosing StarzSpeak.